1. Who we are
Voltiva (“we”, “us”, or “our”) operates this online shop. The data controller is [LEGAL BUSINESS NAME], registered at [BUSINESS ADDRESS]. Contact: [PRIVACY CONTACT EMAIL].
2. Personal data we collect
When you place an order, we may collect your name, email address, telephone number, delivery address, order contents and delivery notes. If you contact us, we process the information you choose to provide. This demo website does not itself operate a customer database or payment processor.
3. Why we use your data
- To receive, review and fulfil orders and arrange delivery.
- To contact you about an order or customer-service request.
- To meet accounting, tax and other legal obligations.
- To protect the shop against fraud and misuse.
- To send marketing messages only where legally permitted and, when required, with your consent.
4. Legal bases
Depending on the purpose, processing is based on steps needed to enter into or perform a contract, compliance with legal obligations, our legitimate interests, or your consent where required.
5. Cash on delivery
We do not request online card payments on this website. If you order, your delivery details may be shared with the delivery provider and relevant service providers to fulfil your order. Cash is collected on delivery according to the confirmed order terms.
6. Who receives your data
Data may be accessed by authorised staff and service providers such as website hosting, email, customer support, delivery and accounting providers, only to the extent needed. We do not sell personal data.
7. International transfers
If a provider processes data outside the European Economic Area, we will use an appropriate transfer mechanism where required by applicable law. Update this section to match your actual hosting and service providers.
8. How long we keep data
We keep order and accounting information for the periods required by applicable law, and other enquiries only for as long as necessary to handle them. Marketing data is retained until consent is withdrawn or it is no longer needed. Set and document exact retention periods for your actual processes.
9. Your rights
Subject to applicable law, you may request access, correction, deletion, restriction, objection, or portability of your personal data, and withdraw consent where processing relies on consent. Contact us at [PRIVACY CONTACT EMAIL]. You may also lodge a complaint with the French data protection authority, CNIL, at cnil.fr.
10. Cookies and analytics
This template does not intentionally install analytics or advertising cookies. If you add analytics, advertising, embedded media or other non-essential trackers, update this policy and implement a compliant consent mechanism before activating them where required.
11. Security
We use appropriate technical and organisational measures for the data we process. No internet transmission or storage system can be guaranteed completely secure.
12. Children
This shop is intended for adults placing orders. We do not knowingly collect children's personal data for marketing purposes.
13. Changes
We may update this policy when our practices or legal obligations change. The latest version will be published on this page.
14. Contact
For privacy questions: [PRIVACY CONTACT EMAIL] · [POSTAL ADDRESS].